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Consumer Grievance Data Category

Financial Institutions Grievance Details: Classification based on information pertaining to customer complaints or inquiries regarding financial institutions or consumer financial services, and responses to them. Classification Tag: CCI. Guidelines for finding the original documents for CUI...

Consumer Grievance Details
Consumer Grievance Details

Consumer Grievance Data Category

In the realm of Controlled Unclassified Information (CUI), a specific category known as CCI (Consumer Complaints or Inquiries) is of particular interest, specifically when it comes to responses to consumer complaints or inquiries concerning financial institutions or consumer financial products and services.

The CUI//SP-CCI marking is a designated marker for this category, and the focus of this article is on understanding its specifications and locating the related source documents.

According to the regulation 12 CFR 1070.2(g), this category of information falls under the safeguarding and dissemination authority for CUI. The National Archives provides the official category marking and guidance for this type of CUI, indicating how to identify and handle documents marked as CUI//SP-CCI.

To find these source documents, one should look into records and databases governed by 12 CFR 1070.2(g). These documents include consumer complaints, inquiries, and institutional responses related to financial services and institutions.

Typically, these documents are held by federal agencies responsible for financial regulatory oversight and consumer complaints, such as the Consumer Financial Protection Bureau (CFPB) or other federal financial oversight bodies.

For exact category marking and handling guidance, refer to the National Archives' CUI Registry. It is essential to adhere to the guidelines provided to ensure the proper handling and protection of these sensitive documents.

In summary, the CUI//SP-CCI category encompasses consumer complaint information related to financial institutions. Source documents should be located under the safeguarding authority 12 CFR 1070.2(g). These documents are usually held by federal agencies responsible for financial regulatory oversight and consumer complaints. Always refer to the National Archives' CUI Registry for exact category marking and handling guidance.

The CUI//SP-CCI category, consisting of consumer complaint information related to financial institutions, is a matter that falls under the remit of both business and finance, while also being a subject of ongoing policy-and-legislation debates due to its significant impact in the political landscape, specifically within general-news categories.

These sensitive documents, governede by 12 CFR 1070.2(g), are typically kept by federal agencies involved in financial regulatory oversight and consumer complaints, making them crucial components in understanding the workings of these bodies.

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