"Welcome to cross-committees! We have an increase in both full-time and part-time staff members, including males, females, and individuals of diverse genders, working as customer attendants."
In the bustling seaport city of Emden, Emden Sparkasse is seeking a dedicated Customer Advisor (m/f/d) to join their team. Here's what you need to know about this exciting opportunity.
Role and Responsibilities
As a Customer Advisor, your primary role will be to provide expert advice to customers on financial products and services. This will involve managing and maintaining customer accounts, ensuring customer satisfaction, promoting bank products and services to meet sales targets, and handling customer inquiries and resolving issues.
Ideally, you will have further qualified yourself and possess sound knowledge and experience in customer consulting. The role requires a high level of media competence, enabling you to competently accompany customers on the way of increasing digitalization and be open to technical innovations.
Qualifications and Requirements
To be considered for this position, you will need to have completed a commercial apprenticeship. Prior experience in customer service or banking is advantageous. Emden Sparkasse welcomes applications from career changers.
Remuneration and Benefits
Remuneration for the Customer Advisor position is attractive and punctual, according to TVöD-S, with a company pension scheme, capital-forming benefits, and a performance-oriented component. The offer includes flexible working hours, 32 days of statutory vacation, and additional vacation purchase. Emden Sparkasse also offers a health system and bicycle leasing.
Application Process
To apply for the Customer Advisor position at Emden Sparkasse, follow these steps:
- Check the Official Website: Look for job postings on the Emden Sparkasse website.
- Tailor Your Application: Ensure your resume and cover letter highlight relevant skills and experience.
- Submit Application: Typically through an online application portal.
For specific details, you would need to consult the official job listing or contact Emden Sparkasse directly.
Opportunities for Development
Emden Sparkasse offers opportunities for further development at the Sparkassen Academy. This includes the chance for career changers to further develop themselves to a Sparkasse merchant/Sparkasse merchant at the Sparkassen Academy.
The application deadline for all jobs is not specified. However, it's important to note that the deadline for the Customer Advisor position is August 17, 2025.
Mrs. Eilers, the HR manager for the position, can be contacted at 04921 / 806 - 145 for further inquiries.
Emden Sparkasse is the market leader in the seaport city of Emden, boasting an asset base of over 850 million euros and approximately 165 employees. Apply now to join this dynamic and engaged team!
- In the Customer Advisor role at Emden Sparkasse, you'll have the opportunity to advance your career in finance and business, as you'll be advising customers on various financial products and services, while also promoting bank products and services to meet sales targets.
- To secure this one-way path towards a rewarding career with Emden Sparkasse, ensure your application includes a well-tailored resume and cover letter, demonstrating relevant skills and experience, and submit it via the official Emden Sparkasse website before the application deadline of August 17, 2025.